Privacy policy
This Privacy policy sets out how we, gleetravelconsult.com owned by glee shelters Ltd, collect, store and use information about you when you use or interact with our websites. This Privacy policy is effective from 21 Feb 2020.
Summary
This section summarises how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy policy.
Data controller: Managment
How we collect or obtain information about you:
when you provide it to us (e.g. by contacting us through one of our company emails, completing an enquiry form, signing up to an email newsletter or creating an account.
from your use of our website, using cookies, web beacons, automated decision-making and profiling.
Information we collect name, contact details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), your study level, and any other information that you choose to provide to us as part of the Studee network sign up and enquiry or contact process.
How we use your information: for administrative and business purposes (particularly to contact you), to improve our business and website, to fulfil our contractual obligations, to advertise our and services, to analyse your use of our website, in connection with our legal rights and obligations and to help us give you the most relevant information and therefore a better experience on our website.
Disclosure of your information to third parties: only to the extent necessary to run our business, to our service providers, where required by law or to enforce our legal rights.
Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event) No
How long we retain your information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business). For specific retention periods in relation to certain information which we collect from you, please see the main section below entitled How long we retain your information.
How we secure your information: using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary.
Use of cookies and similar technologies: we use cookies and similar information-gathering technologies such as web beacons and Google Analytics on our website including essential, functional, analytical and targeting cookies. For more information, please visit our cookies policy.
Use of automated decision making and profiling: we do not use automated decision making and/or profiling.
Your rights in relation to your information
to access your information and to receive information about its use
to have your information corrected and/or completed
to have your information deleted
to restrict the use of your information
to receive your information in a portable format
to object to the use of your information
to withdraw your consent to the use of your information
to complain to a supervisory authority
Sensitive personal information: we do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information’ without your explicit consent. Please do not submit sensitive personal information about you to us. For more information, please see the main section below entitled Sensitive personal information.
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Registering on our website
When you register and create an account on our website, we collect the following information: name, email address, IP address, phone number (for employers) and company (for employers) and any other information you provide to us when you complete the registration form including your current level of study, institution, final year of study, subject being studied gender and ethnicity or job title (for employers).
If you do not provide the mandatory information required by the registration form, you will not be able to register or create an account on our website.
Legitimate interest: registering and administering accounts on our website to provide access to content and facilitate the running and operation of our business.
Marketing communications
In addition to receiving information about our products and services you are opted in to receiving marketing communications from us in relation third party services such as new international courses.
Disclosure and additional uses of your information
This section sets out the circumstances in which will disclose information about you to third parties and any additional purposes for which we use your information.
Disclosure of your information to other third parties
We disclose your information to other third parties in specific circumstances, as set out below.
Providing information to third parties such as Google Inc. Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and information from cookies, for a number of purposes, such as improving its Google Analytics service. Information is shared with Google on an aggregated and anonymised basis. To find out more about what information Google collects, how it uses this information and how to control the information sent to Google, please see the following page: www.google.com/policies/privacy/partners/
How long we retain your information
This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.
Retention periods
Server log information: we retain information on our server logs for up to 6 months.
Order information: when you place an order for goods and services, we retain that information for 15 years following the end of the financial year in which you place your order, in accordance with our legal obligation to keep records for tax purposes.
Correspondence and enquiries: when you make an enquiry or correspond with us for any reason, whether by email or via our contact form or by phone, we will retain your information for as long as it takes to respond to and resolve your enquiry, and for 6 further years after which point we will delete your information as long as you have not requested we delete your information at any point before this retention period finishes.
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E-Newsletter: we retain the information you used to sign up for any one of our e-newsletters for as long as you remain subscribed (i.e. you do not unsubscribe) or if we decide to cancel our e-newsletter service, whichever comes earlier.
Criteria for determining retention periods
In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:
The purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
whether we have any legal basis to continue to process your information (such as your consent);
how valuable your information is (both now and in the future);
any relevant agreed industry practices on how long information should be retained;
the levels of risk, cost and liability involved with us continuing to hold the information;
how hard it is to ensure that the information can be kept up to date and accurate; and
any relevant surrounding circumstances (such as the nature and status of our relationship with you)
How we secure your information
We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:
only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
verifying the identity of any individual who requests access to information prior to granting them access to information;
Transmission of information to us by email
Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.
We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means
Changes to our privacy policy
We update and amend our Privacy policy from time to time.
Minor changes to our Privacy policy
Where we make minor changes to our Privacy policy, we will update our Privacy policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy policy from its effective date onwards.
Major changes to our Privacy policy or the purposes for which we process your information
Where we make major changes to our Privacy policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.
We will provide you with the information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.
Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.
Children
We do not knowingly collect Personal Information on our Website directly from children under the age of 13. Parents and schools may use our Website to create accounts for children, such as registering them to get access to resource packs and careers advice. We encourage parents and teachers to spend time online with children and to monitor their online activities.
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